Terms of Service

Northboost Solutions is a cloud-based project and business management platform designed for contractors, trades professionals, and service businesses. The Service includes project tracking, invoicing, client management, document storage, marketing tools, and related features as made available from time to time.

We reserve the right to modify, suspend, or discontinue any feature of the Service with reasonable notice, except where immediate action is required for security or legal reasons.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization. By registering, you represent that the information you provide is accurate and that you will keep it up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@northboostsolutions.com if you suspect unauthorized access.

The Service is offered on a subscription basis. Fees are charged in Canadian dollars (CAD) and billed in advance on a monthly cycle. Current plans and pricing are displayed at sign-up and on your billing page.

All payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for the applicable subscription fee and any applicable taxes (including HST/GST where required by law).

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. Cancellations take effect at the end of the current billing period — you will retain access until then. We do not provide refunds for partial billing periods, except as required by applicable law.

We may change subscription pricing with at least 30 days' notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new price.

We may offer a free trial period at our discretion. During a free trial, access to certain features may be limited. At the end of the trial, you must subscribe to continue using the Service. We reserve the right to modify or discontinue free trial offers at any time.

You agree not to use the Service to:

• Violate any applicable law or regulation;
• Upload or transmit malicious code, viruses, or harmful content;
• Attempt to gain unauthorized access to the Service or its infrastructure;
• Scrape, copy, or redistribute any part of the Service without our written permission;
• Impersonate any person or entity;
• Use the Service to send unsolicited communications (spam);
• Engage in any activity that disrupts or interferes with the Service.

We reserve the right to suspend or terminate accounts that violate these rules, with or without prior notice depending on the severity of the violation.

You retain ownership of all data and content you upload to the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive license to store, process, and display Your Content solely to provide the Service to you.

You are solely responsible for the accuracy, legality, and appropriateness of Your Content. We do not sell or share Your Content with third parties except as necessary to operate the Service or as required by law.

Upon account termination, we will retain Your Content for 30 days to allow you to export your data, after which it may be permanently deleted.

The Service, including its design, software, trademarks, and content created by us, is owned by Northboost Solutions and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the Service as described herein.

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to our data practices as described therein. If you have questions about how we handle your data, contact us at hello@northboostsolutions.com.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE AT ALL TIMES.

We are not responsible for the accuracy of any AI-generated content produced by the Service. You should review all AI outputs before relying on them for business decisions.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NORTHBOOST SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

Some jurisdictions do not allow certain limitations of liability, so the above may not apply to you in full.

We encourage you to contact us first at hello@northboostsolutions.com to resolve any concerns informally before initiating formal proceedings.

If a dispute cannot be resolved informally, both parties agree to submit the dispute to binding arbitration under the rules of the ADR Institute of Canada, conducted in English in Toronto, Ontario. The arbitrator's decision shall be final and binding. Each party shall bear its own costs unless the arbitrator determines otherwise.

Class action waiver: You agree to resolve disputes with us only on an individual basis and not as part of any class, collective, or representative action.

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and, for material changes, notify you by email or by a prominent notice in the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

You may close your account at any time from your account settings or by contacting us. We may suspend or terminate your account if you violate these Terms, fail to pay fees when due, or if we are required to do so by law.

Upon termination, your right to use the Service ceases immediately. Sections 6, 7, 9, 10, 11, and 12 survive termination.

If you have questions about these Terms, please contact us at:

Northboost Solutions
hello@northboostsolutions.com